OPERATIVE RESUME

Driving automation and AI-enabled workflows across internal systems and infrastructure. Focused on improving operational efficiency, reducing manual processes, and scaling internal tooling.

Manage and operate internal systems and infrastructure across a cloud-first environment. Support identity, device management, and SaaS platforms while improving reliability and operational workflows. Contribute to automation initiatives and system integrations across tools and services.

Delivered IT support and infrastructure services across multiple client environments in an MSP setting. Performed endpoint support, network hardware deployments (APs, cameras), and incident response. Contributed to IT projects, asset management, and cross-functional operations across diverse environments.

Focused on advanced topics in distributed systems, machine learning, and scalable computing. Pursuing part-time alongside full-time work in systems and infrastructure.

Coursework focused on core computer science fundamentals including data structures, operating systems, networking, and system design. Developed a strong foundation in how systems operate under the hood, supporting a transition into infrastructure and cloud engineering.